The College actively recruits prospective qualified persons, including those with disabilities. Title I and Title II of the Americans with Disabilities Act are strictly adhered to and the college will make reasonable alterations in facilities, services, policies, and practices in order that qualified individuals with disabilities may have access to both employment and training.

The College conforms to all rules and regulations of the Americans with Disabilities Act.  The student must self-disclose by completing the Application for Accommodations Form and by providing appropriate documentation in the Student Services office.

Name/Title: Alena Harris, Regional Instructional Coach

Office Address: 2010 North Market St, Shreveport, LA  71107

Phone Number: 318-676-7811

Email Address: [email protected]

Days/Hours Available: Monday-Thursday – 7:30.AM - 5:00 P.M.
Friday 8:00 A.M. – 11:30 A.M.

Name/Title: Amber Saunders, Director of Human Resources

Office Address: 9500 Industrial Drive, Minden, LA 71055

Phone Number: 318-371-3035

Email Address: [email protected]

Days/Hours Available: Monday-Thursday – 7:30A.M. - 5:00 P.M.
Friday 8:00 A.M. – 11:30 A.M.

Any person having inquiries concerning compliance with Title VI or IX (Equity), or Section 504 (Disability) is directed to contact the above appropriate coordinator or Director of Student Services at their individual campus.

Vending machines are located at each campus and sell snacks and soft drinks.  Consumption of food and beverages is not permitted in classrooms, or lab/shop areas.  Food and drink stored in school lockers should be contained properly.  Opened bottles and food packages should not be left in lockers at the end of the day.  Any spills should be cleaned up by the student, or maintenance personnel should be called.  Trash and food products should be disposed of properly.

LCTCS, consistent with the regulations of the Family Educational Rights and Privacy Act of 1974, as amended (FERPA), ensures students access to their education records maintained by the College, district, or campus and prohibits the release of personally identifiable information from these records without the student’s permission, except as specified by law.  Only parties with the right to receive educational records pursuant to this policy and identified as such shall be entitled to receive the information.  Final responsibility for interpretation of the provisions of this policy statement rests with the College/Campus Director of Student Services, who is also the custodian of the student’s official education record.

The College recognizes that maintaining student information and academic records is vital to the student’s education and to institutional research.  The College is obligated to exercise discretion in recording and disseminating information about all students to ensure that privacy is maintained.

NLTCC Campuses accord all the rights under the law to students who are declared independent of their parents.  No one outside the institution shall have access to nor will the institution disclose any information from students’ education records without the written consent of students except to some personnel with the institution, to officials of other institutions of which students seek to enroll, to persons or organizations providing students financial aid, to accrediting agencies carrying out their accreditation function, to persons in compliance with a judicial order, to persons in an emergency in order to protect the health and safety of students or other persons, and to parents who present sufficient evidence that the student is dependent upon them for financial support (e. g., Income Tax Form 1040, etc.).  The Act further provides that certain information designated as “directory information” may be released by the College about the student unless the student has indicated on their application or in writing that such information should not be released.

Directory information includes the student’s name, address, telephone number, email address, date and place of birth, date of enrollment, division in which enrolled, classification, major, degree(s) earned, awards, participation in officially recognized activities, photograph, and the most recent previous educational agency or institution attended.  A student who desires that any or all of the above-listed information not be released must notify the Student Services Office in writing.

The College establishes the guidelines and standards for student grievances NOT involving an academic or grade appeal or financial appeal; refund appeals; admission appeals and other matters within the jurisdiction of other committees of the college.  This policy reflects the College’s commitment to the principles, goals, and ideals described in the Technical College Mission Statement and its core values.

Cases of challenges to student records through the Family Educational Rights and Privacy Act (FERPA) shall be referred to Campus Student Services Office.  Student appeals relating to Financial Aid decisions, rules, and regulations shall be directed to the Campus Financial Aid Office. NLTCC Policy 2.020

A grievance is a complaint about the conditions or policies within a technical college or a complaint about the actions of employees, students, or instructors within the college that affect the college environment for the aggrieved student.  A disciplinary action taken by the college administration against the student is not considered a grievance.  Matters pertaining to discipline are to be resolved through the policies and procedures specified in the Board of Supervisors for the Louisiana Community and Technical College System procedure manual for the suspension and expulsion of students.

NLTCC Campuses adhere to the following grievance procedure regarding complaints about the conditions and policies within the technical college under the jurisdiction of the Board of Supervisors of the Louisiana Community and Technical College Board of Supervisors and the Louisiana Board of Regents.  In cases where sexual harassment or sexual violence is the basis for the complaint, the NLTCC Sexual Harassment Policy HR 6.014, NLTCC Violence Free Campus Policy HR 6.021 and Grievance Procedure Policy 2.020 will be utilized.  Informal and formal grievance procedures are outlined for students and parents.  All grievances should be presented within ten days from the date the grievant became aware of the cause of such grievance.  The grievant should try to resolve the problem first by discussing the problem with the individual who is the cause of the complaint, if possible.  If it is inappropriate to present the complaint directly to that individual, then the grievant should discuss the complaint with the appropriate individual as follows:

Informal Procedures:

1. If the complaint is against a student, discuss the problem with the student’s instructor or department head in which the student is enrolled.
2. If the complaint is about an instructor or other college employee, discuss the problem with the instructor or employee first, then the Director of Student Services, then the Assistant Campus Dean, and lastly the Campus Dean.

If a satisfactory solution is not reached using informal procedures, the grievant may file a formal grievance for resolving the matter.

Formal Procedures:

1. The grievant submits, in writing, to the Campus Dean a student grievance form from Policy 2.020 Attachment C, SA100.45.
2. Upon receiving the grievance, the Campus Dean will appoint a committee to investigate the complaint at a formal hearing.  The committee shall be comprised according to policy 2.020 Section 223.3.1.
3. Within five college days of receiving the grievance, a certified letter will be sent to both parties and to any witnesses being called by the committee informing them of the date and time for the hearing.  Both the grievant and alleged offender will be sent a copy of the written grievance with this notification.  Each party will be notified of the right to call witnesses and have legal counsel present at the hearing.
4. The committee will conduct an inquiry, call witnesses, and gather whatever information it deems necessary in reaching a determination as to the merits of the allegations.
5. Within ten days of the hearing, the findings and recommendations of the committee will be submitted, in writing, to the Campus Dean.
6. The Campus Dean will submit his decision, in writing, by certified mail to both parties within five days of receiving the report from the committee.
7. If the results of the investigation are not satisfactory to either party, an appeal can be made to The College Chancellor.
8. After all policy SA 1930.262 procedures at the institution level are exhausted; an appeal can be made to the LCTCS Senior Vice President of Career and Technical Education.
9. If a successful resolution is not achieved at this point, the student has the right to appeal to the Board of Supervisors for the Louisiana Community and Technical College System, and then to the accreditation agency, Council on Occupational Education, 7840 Roswell Road, Building 300, Suite 325, Atlanta, Georgia 30346, (770) 396-3898, council.org.

All documentation of allegations, findings, and action taken are to be kept in a confidential file.

Addresses and telephone numbers of accreditation, governance, LCTCS Board of Supervisors, and Advisory Council members can be found in this catalog.

The college maintains records on student complaints that are filed in accordance with the grievance policy to ensure acceptable quality in the educational programs offered by the college.  Because of the serious nature involved in cases of harassment, LCTCS maintains a separate policy involving grievance based on harassment.  The policy provides that harassment be reported to an immediate supervisor (in the case of students their instructor, department head, or campus dean).

Photographs, quotes, and other forms of media information may be taken of persons in classrooms, labs, or on the NLTCC Campus’ grounds.  These forms of media may be used for public relations and publications without the expressed consent of the individuals photographed. A student who desires that any or all of the above-listed information not be released must notify the Student Services Office in writing.